The Mystery Shopping

I've shared before a little of our mystery shopping experiences. We have been enjoying the mystery shopping. We've had free dinners, free shopping, and earned a little money too. It isn't all fun and games though. Some shops are very easy, and others require a lot of detail. It all depends on what the company is looking for.

Companies hire a mystery shopping company to find out exactly how their customers are being treated. It is easy to put on a good show when the district manager is coming, but what is the experience of your average everyday customer? That is where mystery shoppers come in. When I worked in a restaurant I remember our manager telling us that it is estimated that over 90% of unhappy customers do not complain to the restaurant manager. Instead they simply do not return, and they tell their friends about their bad experience. How do you fix a problem you don't know exists? Using mystery shoppers can help.

We enjoy doing mystery shops, but know that the company is expecting results in return. It is a win win situation.

free stuff, fun, life, money, and more:

The Mystery Shopping + restaurant